Frequently Asked Questions

Are your products tested on animals?

No. None of my products are tested on animals. There were no animals harmed while making these products. All products are handmade.



Do you offer wholesale on your products?

No. There is no wholesale available at this time.



What is your return policy?

I am not accepting any returns at this time. If there are any issues with your products, please do not hesitate to reach out. Please visit the Return/Shipping Policy page for more detailed information.



Where are you located?

I am based in Texas but my store is only online at this time.

What if I never receive my order?

If you do not receive your order, please send a message or email at info@wegrowandweglow.com. All orders come with a tracking number.



Can I make changes to an order I already placed.?

If you are needing to make changes to your address or name, please notify me within 24-48 hours of placing the order. If you do not let know about any changes to your order with in 24-48 hours of placing your order, I can not guarantee changes will be made.

Shipping slips are made within 24-48 hours after you have placed an order. Please keep that in mind.

Please refer to the Shipping/Return tab.



Will my order come with a tracking number?

Yes! All orders, come with a tracking number. It dose not matter if you order 1 item or 20 items, you will receive a tracking number.



What shipping carrier do you?

I ship all packages through USPS. All products are shipped in boxes. I do not use the paper mailers.

Can your hair care products be used for children?

YES! All hair care products can be used on children as young as 1 years old.


Are any of your products edible?

NO! NONE OF MY PRODUCTS ARE EDIBLE!! MY PRODUCTS ARE FOR EXTERNAL USE ONLY! I ONLY MAKE AND SELL HAIR AND SKIN CARE PRODUCTS! NO PRODUCTS ON THIS WEBSITE SHOULD BE CONSUMED! DO NOT EAT OR DRINK ANY OF THE PRODUCTS THAT YOU PURCHASE FROM ME!!

I will not be held liable if you decide to eat or consume any products that you purchase.

What hair type do you have to have to purchase your products?

My products can be used on a wide variety of hair types.


What skin type are your skin care products made for?

All skin types can use and benefit from our skin care products.